Getting Started
New to Helpie? Understand how the platform works, explore the console, and set up your first event in under 15 minutes.
- 1.1 What is Helpie Event?An overview of the platform — what it does, how it works, and who it's for.
- 1.2 How Helpie Event works — the Admin and User modelWhat the admin controls in the console and what users do in the app.
- 1.3 Your first 15 minutes — a setup checklistSix steps to get from first login to a fully configured event.
- 1.4 Console overview — what’s whereA quick guide to every section in the admin console navigation (sidebar).
- 1.5 Installing and logging into the mobile appHow to download, log in, and fix the "General (No event)" issue.
- 1.6 Understanding your subscription and access windowHow event-based pricing works, what's included, and what happens after the event ends.
- 1.7 Device requirements and compatibilityWhat devices Helpie works on and whether you need any special hardware.
- 1.8 GlossaryKey terms used in Helpie Event — what they mean and where you'll encounter them.