5.2 Understanding plans and pricing

Helpie Event uses simple, event-based pricing with two paid tiers. Here’s what each tier includes and how to find out which one you’re on.

Two tiers: Essential and Advanced

Helpie Event has two paid plans. Both include the core platform — mobile app, admin console, and Excel data export. The difference is in the depth of customisation, team size, and support level.

What’s in both tiers

• Direct (manual) lead entry

• Badge scanning at partner events

• Business card scanner (AI-powered, works offline)

• QR VCF reader

• Privacy consent capture

• Lead prioritisation (star flagging)

• Pre-configured follow-up modes and follow-up date setting

• Email follow-up from the app

• Admin console with dashboard, reports, and Excel export

What Advanced adds

• Custom Data Modules — Create unlimited qualification questions tailored to each event. Essential uses pre-configured modules only.

• Custom assignees — Add your own assignee names (people or offices responsible for follow-up). Essential uses defaults only.

• Custom follow-up modes — Define your own follow-up action types beyond the defaults.

• Unlimited users — Add your entire booth team. Essential allows up to 3 users.

• Voice notes and photo notes — Capture richer context during interactions.

• WhatsApp follow-up — Send templated WhatsApp messages from the app. Essential supports email only.

• Longer post-event access — 7 or 14 days after the event ends. Essential provides 3 days.

• Priority support — Email, WhatsApp, and phone. Essential provides email support only.

How pricing works

One subscription = one event. A 3-day exhibition, a 1-day conference, or a multi-day roadshow each count as one event.

Pricing varies by:

• Tier — Essential or Advanced

• Event type — Exhibition, conference, custom event, roadshow

• Volume — Companies attending 3 or more events per year qualify for our Super Exhibitor plan with better rates

Pricing is available in both INR and USD.

For current pricing, contact us at prioritysupport@helpie.io or visit our pricing page on the website.

Super Exhibitor plan

If your company attends 3 or more events per year, the Super Exhibitor plan gives you discounted per-event pricing. Events in the bundle don’t expire — use them whenever you’re ready.

Free trial

Want to try before you buy? Our trial gives you full Advanced-tier access with a demo event. Unlimited interactions during the trial. Data export is limited to a format preview so you can see what the output looks like.

No credit card required. Contact us to start a trial.

How to check your plan

If you’re unsure whether you’re on Essential or Advanced, the simplest check: go to App Content → Data Modules. If you can create custom modules, you’re on Advanced. If you see only pre-configured modules with no option to create new ones, you’re on Essential.

You can also contact us and we’ll confirm your plan details.

Next steps

• Understanding your subscription and access periods (1.6)

• Building your Data Modules (2.2) — Advanced tier

Still need help?

Email us at prioritysupport@helpie.io or call +91 98206 08561.