Account & Settings
Manage your admin profile, understand your subscription plan, and control data visibility and user permissions.
- 5.1 Managing your Admin AccountWhat you can change yourself, what Helpie manages for you, and how to request account-level changes.
- 5.2 Understanding plans and pricingWhat's included in Essential and Advanced, how event-based pricing works, and how to check your plan.
- 5.3 Can an end user access another user’s data?How data visibility works between users and what the admin can see. A common question, especially when multiple team members are capturing data at the same event.
- 5.4 Can an end user download their own data?What users can and cannot export from the app. Another common question from admins managing their team’s data access.