During the Event
Monitor your team's progress from the dashboard, troubleshoot issues in real time, and understand how scanning and data capture work on the booth floor.
- 3.1 Using the Admin Dashboard during a live eventWhat each dashboard metric means and how to monitor your team’s progress in real time.
- 3.2 What your booth staff see in the appA walkthrough of the end-user app experience — for admins who need to guide their team remotely.
- 3.3 Adding a new user mid-eventHow to add someone to your team during a live event.
- 3.4 Troubleshooting: app won’t syncCommon causes and fixes when data isn’t syncing to the server.
- 3.5 Troubleshooting: user sees 'General (No event)'Why this happens and how to fix it in under a minute.
- 3.6 Revoking a user’s access during the eventHow to remove access for a team member and what happens to their data.
- 3.7 Scanning badges at partner eventsHow badge scanning works, which badges are supported, and when to use card scanning instead.
- 3.8 How the business card scanner worksWhat the scanner does, expected accuracy, tips for better scans, and how to fix mismatched fields.